Hey there! Our engineers are aware of this problem and actively working on a fix. If you’d like to follow along, we’ll provide updates on the issue here:
Actually, my game isn’t even in team create and I’m experiencing this error.
Engineers have acquired all the information they need to correct the problem. Locking thread and cleaning up duplicate/non-informative replies to reduce unnecessary noise for now.
The Team Create Bug is still appearing to happen to me
Hello,
I’ve just started experiencing a bug with studio, where I can’t open ANY team create place on my profile. On this post, the bug is fixed. But for me, it’s not. I am still getting it with any team create place. The bug happens when I start studio, it shows the loading place and the green loading bar moves an inch, and then I get the error:
Could not open the place “5450715357” with exception: “Unable to open the place. Please restart your application and try again. If you continue to encounter this error, please contact customer service.”.
I’ve tried this on 7 team create places, I’ve tried re-starting my pc and re-installing studio. This just started happening once studio had updated; I was just opening a new place and studio shut to do some updating, once it had done, I re-opened studio and I started getting the error.
Image of the problem:
The log file can be found here
System specs:
Windows 10
Nvida 1080 3GB Graphics card
AMD Ryzen R5 6-core processor
8GB ram
I hope this bug is fixed!
I’m having the same problem as well with Team Create games:
i cant help my developer team on making the game, it’s delaying my project.
I am now receiving this issue again.
https://gyazo.com/951b62534c5d006fe8dbbfb0bb028d24
https://gyazo.com/6671cf253ee9d28c8bfa4442b27fda1b
It seems to be happening to me now as well, but never happened before at all?
This is also happening to me.
Noticed that the games that I am unable to access in Studio also cannot be accessed by the normal Roblox engine. They give me an infinite “Waiting for server” loading time.
Also happening to one of my games, Bloxton Hotel. Just got locked out of it for no reason and haven’t been able to enter studio for that one place.
This issue is still active for me, even 2d after this post has announced it being fixed, but only on a specific game (team create and group owned).
When I try to open the game, studio shows the “Loading game…” message for 15 seconds to a minute or two, then proceeds to show this error message:
Bug started happening to me this morning, about 7:00 AM GMT+8
Edit: Both of the developers I work with are also experiencing the same issue with this specific game.
Same issue for me since this morning (7 AM GMT). I can open Drift Legends fine, but an unreleased project I’m working on with a team errors just like the above. Already on a tight schedule for the game, this isn’t exactly helping…
One thing to note is that the place I’m trying to open is on a friend’s profile, while Drift Legends is on a group.
Edit: Now it just straight up crashes after a couple minutes
Edit 2: A fellow developer of mine can’t open the place either (not the place owner, another person invited to the Team Create like me)
This is happening to me. It’s really disrupting our progress.
It does not happen to me. I can enter any team create project at any time.
Same for me, It delays us a lot
I have tried reinstalling studio and restarting my computer and the issue is still happening. This is causing disturbances in my workflow. I originally was getting the error but now it just force closes studio.
Happens to our team too! We really hope we can find a solution.
Not sure if this is related, but my place which has Team Create on cannot be joined at all. It gets stuck at “Waiting for an available server.” permanently. Seems to have started last night (15 hours ago).