So, starting few days ago, i am unable to open places that I have Access to Via Team Create,
The problem itself is that everytime i try to open the Place, it did load, but then it’ll just kick me out. Without any error or disconnect messages whatsoever, and it’ll try to log me back in… which well, repeats the issue.
It seems that this problem occurs WHEN i open a place, and i have the Scripting Tab open from Previous Session, and since i can’t even close it due to this error, I don’t know what can i do…
And to back up the potential issue above, it happens to two different places… which worked fine when i didn’t have scripting tab open when i open the Place…
Unfortunately, when i try to upload the images, it says that i can’t… for some reason, but hope the explanation is enough… and if it isn’t, tell me and I’ll try to upload visual images
thanks!^^
2 Likes
So, i manged to spam click the close script tabs before i get kicked out, and, it worked… but when i logged out, and logged in again to the game, it kicks me out again, even though I’m not in the script tab again
But, now it did say an error code which was
RCC-277
And another weird thing, it outputs the Place ID as -1
Any advices how to solve this?
Hello thanks for the report. Is this still happening? Could you send over a copy of the studio logs from a recent failed attempt to open? This will contain info which can help me debug the issue for your place.
To find your Roblox Studio log files, you can follow these instructions based on the operating system you are using:
For Windows:
- Open the Run dialog by pressing the
WINDOWS KEY and R at the same time.
- Type
%LOCALAPPDATA%\Roblox\logs and press Enter.
- The log files will be displayed. They typically have the format
<version>_<timestamp>_Studio_XXXXX.log.
For Mac:
- Open Finder, then select the
Go menu.
- Click on
Go to Folder.
- Type
~/Library/Logs/Roblox and press Enter. This will open the directory containing your Studio logs.
If Roblox Studio has crashed, the .dmp files can be found in a specific subdirectory:
- For Windows, they are moved to the
logs\archive folder.
- For Mac, you can find the
.dmp file directly in the tmp directory. Open Terminal and run open $TMPDIR, then look for the .dmp file.
These steps should help you locate your Roblox Studio log files for troubleshooting.
Hey hope you’re doing well, following up on this. It’s been a few weeks and without logs we aren’t able to investigate further. I will close this report out, if you are still seeing this issue please make another post on the Dev Forum, and then we will have fresh logs and telemetry on our side to be able to help you out. Thanks!