Unable to Open / Uninstall Studio

Bug Reports Studio Bugs
#1

When trying to open Roblox Studio, the following error message appears:
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Text Edition of Error

An error occurred while starting Roblox Studio

Details: HttpQueryInfo failed with message Not Found (https://clientsettingscdn.roblox.com/v2/client-version/WindowsStudio64/channel/zprojectupdate-webrtc-fetch-content)[IP = redacted]. Error: The operation completed successfully. (0x00000000).

While searching for others who have had this problem, the suggestion was to uninstall Roblox and re-install, however, Roblox Studio will send this error if I try to uninstall it as well.

A private message is associated with this bug report

8 Likes
Issues opening studio
#2

i 've same problem… appeared morning

2 Likes
#3

So it will not let you open or delete studio? Try restarting your PC and if that does not work, email Roblox Support.

2 Likes
#4

tried several times. and still samle problem… used it well until last night… suspicious is that i have installed some plugins.

1 Like
#5

Happening to me as well, you’re not alone, the only way i’ve found to get around this bug is to edit the game’s studio on roblox
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4 Likes
#6

i think so too… it’s not something i can’t solve

1 Like
#7

I am experiencing this issue. I attempted a re-install of Roblox Studio but the error also occurs when I attempt to re-install Roblox Studio.

4 Likes
#8

For me, I’m not getting any error right now

1 Like
#9

Restarting is not the fix either. Support won’t get back in any meaningful amount of time, hence, bug report.

2 Likes
#10

Can confirm, this has fixed it for me.

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The Edit button on a game on the website allowed me into Studio, and now my bug is fixed.

Desktop Shortcut & Edit from the Create Page weren’t working
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But now, Studio is working as intended from all opening locations. Thanks!

2 Likes
#11

I have also been resolved. While searching files, everything works by running the RobloxBeta.exe file under c:\user~ Roblox~versions. i think, It seems that Roblox has taken action. Thank you for your advice.

#12

It still hasn’t been fixed for me but I guess it’s a good sign that others studios are being fixed now

#13

Correction to my report, I’ve found the cause.
Pressing the “Edit in Studio” button on the create site will trigger my studio into this error state.
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Pressing the Edit button the website will fix the bug.

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The Desktop shortcut will follow the protocol of whatever state it’s already in. [If I just pressed the create button and bugged it, the Desktop shortcut will not fix it. If I just pressed the Edit on the website, the desktop shortcut will work fine.]
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Here’s a video of all of it in action.

1 Like
#14

aah i see what you mean now yes, i tried it and it works exactly as you said, so i did some testing with what you did and it seems like you can uninstall and install roblox studio when it’s in that “state”, it seems like this is an issue with the Creator Dashboard, thx for the video though that helped me a lot

1 Like
#16

The error code 0 means that the operation did not error. This is just due to some app launch data having incorrect registry values or some issues with the network or code.

Don’t factory reset. Do this instead to clear Roblox’s data:

Delete the whole Roblox or RobloxStudio key instead of LayoutSettings in this case. Try it and see if it fixes the problem.

1 Like
#17

deleting the registry key did not work, the error is still there in the creator dashboard

#18

Thanks for the report! We’ll follow up when we have an update for you.

2 Likes
#19

Hi! Any ETA on this? Its been about a day and I’m still having this issue

#20

Hey, i had unfortunately delete local Roblox files in my pc. Now i can’t download it, please help me guys.

1 Like
#21

Same problem here. It’s been around 12 hours now and no fix

1 Like