I recently discovered screenshots I had from an old childhood Roblox account I created back in 2012. Unfortunately, I’ve forgotten the password and I doubt there was ever an email attached to the account.
I contacted Support about this, and after a nearly 5-day wait, I received a response stating that they couldn’t recover the account without further verification, in which I followed up with a little background on the account as well as a screenshot that clearly shows my avatar and username in-game.
Despite this, I just received a response stating they still can’t verify ownership on their end, and essentially cutting ties with me.
I’ve provided everything that I have memory of, and I’m not sure if there’s anything else I can say or do to move forward with this. Is there any way to get this to someone higher up, or a way to avoid responses that feel outsourced or automated?
Any advice would be appreciated.