Impacted Page: https://www.roblox.com/redeem
Browser: Chrome 131 on Windows 10
Upon redeeming a handful of Roblox toy codes or gift card codes, the page will display the following error to the user: An unexpected error occurred. Please try your request again later.
This issue persists for an unknown amount of time, and continues even when attempting to re-enter the code or open a new tab.
Upon opening the network tab, you can notice a POST request to https://apis.roblox.com/payments-gateway/v1/gift-card/redeem failing with Status Code 403. I’ve included a picture of the request and response below.
Expected behavior
Given the status code (Forbidden rather then Too Many Requests), and the error message, I expect a challenge to pop up that I must complete in order to keep redeeming codes. Instead, there is no challenge and the page remains broken for a variable amount of time.