I recently tried to change my payment info for my premium and instead the billing settings page and the premium page basically locked me out of doing either. I cannot see any option to renew or change my payment info. The buy buttons on the premium page are unable to be clicked and I can’t see anything but the expiration date on my billing settings. I am concerned about my membership ending because I have over 100 UGC items on sale right now.
The steps I took to get here is that I:
1: I hit cancel membership under billing settings.
2: I hit renew under billing settings.
I am still getting an email that says:
Here are some screenshots of what I am seeing on both the premium page and the billing settings page:
It says we can repurchase once it expires, but I feel like this is a terrible user experience. I should be able to renew before it expires. I am not sure if I should consider this a bug or a feature request, but it feels mostly like a bug.