Unable To Unfriend Users

[1/30/2023] Update:
Issue seems to have resolved itself at some point within the past four days.

[1/26/2023] Update:
Users are having issues sending and accepting friend requests as well. Impact change from High to Very High, as a key system is failing.

[1/26/2023] Update:
After checking the network tab of inspect element, I found that the API seems to be returning an internal server error.

Reproduction Steps

  1. Navigate to the profile of a user you are friends with
  2. Attempt to unfriend user

Browser Information

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior
Users should be able to unfriend players that they are friends with.

Actual Behavior
Websites returns “Unable to unfriend user” as an error.

I was able to successfully unfriend one user after spamming unfriend; however, this did not work on other profiles.

Issue Area: Roblox Website
Page URL: Any Friended User
Impact: Very High
Frequency: Constantly
Date First Experienced: 2023-01-26 00:01:00 (-05:00)
Date Last Experienced: 2023-01-26 00:01:00 (-05:00)


Can’t seem to replicate this issue on Google Chrome. Every user I’ve unfriended has worked first try. Do you have any extensions installed that could cause this?

1 Like

Friendship is forever!

I had a plugin on chrome that let me quick unfriend people. That was causing problems eventually, maybe you have something similar?

It seems like I have the same issue with trying to friend someone as well (have not tested unfriending someone) so it seems to be an issue with both friending and unfriending possibly.

Edit 22:55 GMT: Seems like there is also an issue in regards to accepting friend requests that have been sent to you (I tested also ignoring a friend request and that seems to work fine):

Edit 22:58 GMT: Same issue occurs when trying to click the “Ignore All” button (same issue as shown in the image saying something went wrong).

Edit 23:01 GMT: Seems like the “Requests” part of the friends catagory does not want to load any more and just stuck on the loading animation.

Edit 23:23 GMT: For me it seems like everything to be working now.

1 Like

I disabled all extensions, and the still issue persists regardless.


Hi thanks for the report. I seem to be unable to reproduce this issue on my end. Is this still happening for you?

1 Like

I am no longer experiencing this issue.

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