Unable to upload a thumbnail

So I’ve been trying to upload a thumbnail for my game and its been like 20 mins and its still not in game’s thumbnail I did upload it and then saved it but it still doesn’t show up. I tried to upload another image for test and that image showed up in 1 minute but the one I want to be uploaded still doesn’t show up

Image I am trying to upload but doesn’t show up

Image that i uploaded for test and it showed up in thumbnails

Any help appreciated

1 Like

It takes some time to upload. Might be poorly sized

its been an hour (amost) and still didnt get uploaded

size is 1920x1080

FOUND THE FIX.

First click on choose file and select the file you want to use

upload that image

now click choose file again and select the same file again (if it doesnt work then select different one maybe)

now you can see change in preview thumbnail then you can save and wait for it to verify

for me ‘‘upload file’’ button disappeared after second step and reappeared after i selected file again