Unable To Upload Media

Forum Help Forum Bugs
#1

I have begun experiencing an issue as of today in which I am unable to successfully upload and attach media to my topics as well as topic replies.

Technical Information:

  • User Agent: Chrome Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36 Edg/111.0.1661.43,gzip(gfe)
    (I am using Microsoft Edge)

  • DevForum Theme: Grey Amber

  • DevForum Trust Level: Regular

  • File Types I Have Failed To Upload: .mp4, .png, .jpg, .pdf, .txt
    It is likely that I am unable to upload files containing all extensions allowed on the DevForum. So, it may not be limited to this list.

Reproduction Steps:

  1. While writing a topic or topic response, use the the: “Upload” button to attach media to your post.

  2. The progress bar of the upload will reach 100%, indicating that the upload was successful. However, your uploaded media will not appear on the post that you’re creating.

#2

Do you have any adblockers on your browser?

#3

Yes, it seems that completely disabling it has resolved the issue.

I was also experiencing an issue in which I am unable to submit reports, due to the same cause. The same solution resolved my flagging issue as well.

I did not experience this before and have used my adblocker for years; if this is a result of a Developer Forum update, then I would suggest the causing change(s) to be reverted as many users use such extensions and as it didn’t affect my experience on this forum up until now. The adblock did not have a negative impact on the forum as well as on my UX. It did not block any media in my own experience and did not limit what I can interact with on the forum.

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#4

Do you see the issue when you use other Discourse-based forums with your adblockers active?

#5

I have tested on two other Discourse-based forums that I know of, one being meta.discourse.com, and I am able to upload media with my adblock enabled. Two is not a significant number so feel free to suggest me to test on any other forums which contain similar software to your knowledge.

If this information is at all useful for the topic, the adblock that I use is: Adblock Plus - free ad blocker - Microsoft Edge Addons. It has over nine million users.

I have removed the solution mark for this thread as discussion persists.

#7

I have noticed that some other users, and from my past experience, having VPN turned on can sometimes take longer or fail to load certain things. Try turning it off and see if it resolves the issue. Its definitely worth a try.

I have done some research and what I have found is that by having VPN turned on it can slow down your internet. I found an article stating: “It takes time (when enabled) to encrypt and decrypt your traffic and for your data to travel to the VPN server and back to your device.”

#8

Just a suggestion, I’ve tested several Ad Blockers and after that I use uBlock Origin - Chrome Web Store for years and I never had this problem in the forum.

1 Like