Hello! In the Roblox mobile app it is currently not possible to enable Roblox notifications on the app. To repro this do the following:
Open Roblox iOS mobile app
Navigate to settings
Go to Notification settings
Click enable notifications
You are unable to enable them.
Roblox appears to say to go to settings but it doesn’t actually request it to IOS so the option isn’t available in settings.
Specs:
iPhone 15 Pro Max
iOS version 8.5
Expected behavior
I should see a setting to enable notifications.
Sorry if this is the wrong category, I was unable to find the mobile bugs category.
A private message is associated with this bug report
1 Like
is your account <13? you should create a #help-and-feedback:platform-usage-support topic before you make a bug report.
1 Like
It’s above 13. It informs me push notifications are off and to enable them in settings but my iOS settings do not show them.
2 Likes
Hi @warlikcookie82, thanks for flagging the issue! If the Roblox settings are not showing up at the iOS level, the easiest way to resolve this is to reinstall the app to get the notifications permissions prompt. After you reinstall, you will need to log in, then relaunch to app to get the permissions prompt.
Just a heads up that reinstalling will log you out of all your accounts so make sure you can log back into your accounts.
1 Like
I will give this a try! I greatly appreciate you taking the time to respond, thank you!
1 Like