Hello Dev Forum. Yesterday, I modeled and uploaded a “Hat Accessory” UGC item called “Cool Smirk” at a friend’s request. This item is inspired by the classic, highly beloved, and now off-sale “Chill Face” by Roblox, which took a decent chunk of time to model in 3D using the Studio Solid Modeling tools. The item is shown below:
When I attempted to submit this item to Roblox, everything was successful, with only moderation as the final step, as shown below:
When moderation was complete, it came back denied for “Spam.” My account was given a strike and a warning, and, to my understanding, the 750 Robux publishing advance rebates are cancelled. I have attempted twice to appeal my item to no avail, as shown below:
I would be a little more understanding if Roblox denied my item for “IP Infringement,” even though this model I created with my own time is not intended to be a carbon copy of anything, but “Spam” makes no sense. I have only attempted to upload this item once, and on Marketplace, I could not find any similar UGC items. I believe this was a lapse in the AI moderation tools Roblox uses. I feel like I’ve exhausted all of my options as I cannot file any more appeals to be automatically denied by AI, so please speak out if anybody has any suggestions on resolving this.