[UNSOLVED!] Lightning is different on other devices and in game

Help and Feedback Art Design Support
#1

Nothing to say :sob: just look:

studio:

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image847×570 54.3 KB

other devices/ingame:

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image1267×570 49.5 KB

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#2

are the graphcs settings on both devices the same level?

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#3

yes, the level doesn’t really change much i tried

#4

Hey!

This might be happening due to the configurations of the Lighting class that you modified in Roblox Studio. Have you tried enabling GlobalShadows?

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#5

It is already enabled 30charaaa

#6

What lighting settings are you using, future? If so I believe some lighting presets are not enabled for mobile devices yet like future. If you want to do some testing print the lighting mode in game and check what the result is.

#7

You’re sure there isn’t a script to blame right? One of my first games had a Toolbox virus that lit up the entire map on mobile

#8

Oh I just remembered something—You’ve probably got to change your lighting technology to ShadowMap or Voxel, then I assume you’ll see the lights appearing quite brightly. This is because point lights are much more subtle in the new lighting technology, which not all devices use at default graphics.

Try searching for lights by putting c:Light into the explorer search bar, then select lights with similar brightness and lower them until they aren’t so bright. Once you’ve done that switch your game’s lighting technology back to Future

This is just my gut feeling though, tell me if it works

#9

I didn’t use anything from the tool box

#10

The lighting tecnology is Shadow Map so i think this doesn’t work since also it happens only on some devices

#11

Cycle through all the lighting technologies, do you notice any discrepancies? If not, cycle through all graphics levels. How about then?

#12

Nothing, everything seems right on studio and on my pc.

#13

Do you use any Plugins? Have you tried disabling them all and restarting Studio? Does this only happen for mobile?

#14

One thing I forgot to ask you to do is try every graphics level on Future, ShadowMap and Voxel individually in a playtest session

#15

I get no problem on playtest the players are getting the issue

#16

Someone has encountered the issue on pc too

#17

Okay, sorry for being repetitive but I just want to be 100% sure that you went through this exact sequence in Roblox Studio

Press play

Keep LightingTechnology as ShadowMap
Cycle though all graphic levels 1-10

Change LightingTechnology to Future
Cycle though all graphic levels 1-10

Change LightingTechnology to Voxel
Cycle though all graphic levels 1-10

Let me know if you’ve done exactly this

#18

Sorry i have been busy, i’ll try this!