This update is really good because it focuses more on explaining what’s in games instead of just using age labels like ‘13+’ or ‘9+’. It might also help if they add an AI to make it easier for developers to answer the questions, and allowing us to send images would be a nice touch too. It would be great if there were clear guidelines on what exactly mid/moderate are and how developers can appeal the content labels if needed, ensuring fairness and accuracy across all experiences
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Good! One step closer for Roblox to be ESRB!
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I think this is a great change which will allow developers to be more up to date with the audience of the games they (the audience) plays. I also think the ability to appeal a rating is a nice addition!
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Hi everyone,
Thank you for taking the time to review the recent changes. We understand that some of you had questions about our policy, so we have updated our FAQ section to address those questions and provide additional clarification.
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It seems like you’re referring to gore then, not violence… Does this mean that the deciding factor for the intensity of violence in your game is gore? Should games depicting lots of combat but having very little consequence upon death (Fortnite, for example) be given low content guidelines?
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So I attempted to requested my main account “BehYT3” for adjust correct age with my ID verification in Support previously, then those support reply with this damned article yet:
“The reply I got received in July of 3”
In addition on July 25, Roblox Support (Customer service) always deliberately not getting responded to me after I requested for correct my main account date of birth with my ID verification as evidence at July 19.
Why all of those customer services (Obviously they’re bots) are perfunctory my request when I reply for ID verification evidence?
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I’m really looking forward to have infrequent strong language that are not used in a derogatory way. This is suggested according to the ESRB ratings guide and it’d be nice to allow us to give characters some real intuitive backstory and flaws by spicing it up with interjections like sh*t
One more question not relating to experience guidelines but revolving somewhere around the rating. When will 13+ players be allowed to say “lmao” again?
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this wont work because of how needing to see ID is a requirement
Love this! When exactly is “soon”?
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That’s a great idea! It would be awesome to be able to add mild expletives like “oh s**t” or “D*mnnit” to add a little more depth to the dialog!
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Any news on Roblox allowing age verification for <13 accounts?
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Following up on this announcement, part of this upcoming change is adding a Fear descriptor. If your experience includes repeated scary elements or horrifying elements that may trigger fear, it will make your experience Mild or Moderate, currently known as 9+ or 13+.
We want to prepare you for this launch and so have detailed these descriptors below.
| Severity of Fear | Description |
|---|---|
| Minimal | Content with occasional scary elements |
| Mild | Content with repeated scary elements |
| Moderate | Content with horrifying elements |
Definitions
Scary elements:
- Loud/heavy breathing
- Pounding heart
- Shrieking or screaming
- Creepy-looking NPCs
- Jump scares
- Ominous music
- Gameplay that builds suspense
Horrifying Elements
Characters with:
- Disfigured mouths
- Lack of flesh with realistic-looking connective tissues
- Organs and/or Blood vessels visible
- Realistic open wounds and/or leaking/bleeding eyes with realistic blood
Closer to the planned launch in November, these descriptors and a new version of the questionnaire will be available on the Creator Hub for reference. A month after the questionnaire is released, we will begin to proactively review experiences on an ongoing basis to ensure that the content labels chosen by creators match the content in the experience. Inaccurate content labels will be removed until you resubmit the questionnaire, and experiences without content labels will be treated as Moderate.
When the new questionnaire is released, please carefully review the above material and retake the questionnaire, ensuring accuracy to the best of your ability.
FAQs
Will scary UGC avatars be allowed in experiences?
- Scary UGC avatars will continue to be allowed in experiences. Experiences that include scary elements will require a Fear descriptor and will have a content maturity label of either “Mild” or “Moderate.”
What is the difference between occasional or repeated?
- If the content occurs occasionally or rarely it is considered occasional. If the content occurs often and/or in quick succession it would be considered repeated.
What is considered gameplay that builds suspense?
- Gameplay is considered suspenseful if the uncertainty of the outcome would elicit fear in users.
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Hold up. Wouldn’t this force Doors to be Ages 13+ restricted? I’d say Rush and Ambush have fairly disfigured mouths.
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I don’t think that would count because those characters aren’t realistic.
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I think it would - nothing in the policy states the characters have to be realistic. Or perhaps this is another instance of classic Roblox TOS vaugeness.
Every other example given for “horrifying” content describes realistic gore, so I would assume “disfigured mouths” would have to be somewhat realistic as well (e.g. something like that monster from Amnesia: The Dark Descent). But yeah, Roblox should probably clarify this to prevent confusion.
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Hi Everyone,
Today, we have updated the Experience Questionnaire to include a new Fear descriptor. We recommend retaking the experience questionnaire by December, otherwise, your experience may be treated as an experience without a content maturity label and will only be accessible to people 13 and older if it is found to contain elements of fear.
Thank you.
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Understandable, I’d just appreciate being less controlling about 17+ games requiring people to upload an ID, why cant it instead have a better parental control for people who have that configured? or something?
but whatever, my game will be 17+ either way…
G’Day!
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Still waiting for 17+ games to give a warning instead of being restricted to people who gave roblox their id.
I got an id recently, being 18 now, and still refuse to give it to roblox. I don’t trust this platform with that. I’d need a 1000% guarantee that my id wouldn’t get leaked in some leak. It’s happened with devex, why would my id be any safer?
“But you verify through veriff!” The same company that juul uses? If that’s the case then why have id verification at all? If you’ve been in a high school bathroom ever, you’ll know that id verification is ineffective.
I’m not risking my id getting leaked in some veriff data breach just to play games that would likely have gotten a T rating on any other platform.
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I just received an email to retake the questionnaire for my games because Fear descriptor was added.
Quote from email: If your experience includes repeated scary elements or horrifying elements that may trigger fear, it will make your experience Mild or Moderate, currently known as 9+ or 13+.
My question is about “triggering fear”. Any games that can repeatedly take HP off a player count as triggering fear?