In response to feedback we’ve received from the community, we are announcing two changes to improve access to age-appropriate content on our platform:
Starting today, users under the age of 18 will no longer see search results or recommendations for experiences with ‘Restricted’ content maturity labels. This change will decrease the visibility of content that may not be age-appropriate for younger audiences.
Later this year, access to experiences with ‘Restricted’ content maturity labels will be completely blocked for all users under the age of 18, an increase from the current 17+ requirement. Please refer to our Restricted Content Policy for more information on what is permitted in these experiences.
As a reminder, our Community Standardsprohibit sexual content everywhere on the platform, including implied, suggestive, or direct sexual content in behaviors, interactions, or settings. Even if an experience has a Restricted content maturity label, we still hold it to our strict standards and moderate any experiences where we identify sexual content.
We appreciate your understanding and feedback as we work to ensure that Roblox continues to meet the evolving expectations of our community.
FAQ
I’m 17, does this mean that I will no longer have access to my own experience?
Creators of any experience that was previously labeled as 17+ will retain access, even if they are not yet 18 years of age. Once these changes are complete, creators will need to be 18+ to publish new experiences that generate a ‘Restricted’ content maturity label.
How can users verify their age to access experiences with ‘Restricted’ content maturity labels?
Today, Roblox users can verify their age for content access with a government issued ID. To get started, visit the Account Info tab in your Settings. In the future, users will also be able to verify their age with facial age estimation.
Kinda sad since a lot of these games we’re great and I turned 17 a few months ago so now I got to wait longer. Maybe there should be a 16+ option since a lot of these games could easily be ID verification 16+
I feel like, at this point, there is no need to double down on your stances any further. I fully understand that Roblox THINKS that their community standards are being applied, but they aren’t. I love improvements to moderation, but you need to listen to your community when they actually do the work of finding NSFW content instead of trusting your broken systems and banning those vigilantes.
EDIT: Also I agree with some replies below mine, it should’ve been done sooner.
My Roblox account was created on December 22, 2010. It’s been close to 15 years since then. Unless you want to accuse me of having been 2 years old when I made my account, I am very clearly over 18. I also went to RDC last year, which as far as I know was 21+, not just 18+. At least I would hope so given there was alcohol.
You have multiple ways to confirm I’m over 18, and even that I’m over 21. What’s up with needing me to hand over my ID to a 3rd party? I’m not going to do that, so if Roblox never changes to take things like account age and going to restricted events into account, I will simply be marked as under 18 forever.
Is it though? Is it really? Or is this change to try and save face after he-who-cannot-be-named-without-being-terminated got a cease and desist and it made news across the internet?
Related to unrated experiences, could it be updated to allow 18+ users to still access those games after September 30th? I know there are efforts to preserve classic games with inactive owners, but I know not all can be saved.
I feel an 18+ rating for the other games that didn’t get a rating set by Roblox would at least be better than a full closure of the game.
Gotta keep in mind people trade accounts all the time, even if they’re not meant to. It’s not perfect since you can still trade an age verified account, but it’s a little harder.
i get this is probably a good update, but there’s still some things that we’re not understanding here
if it’s prohibited by the Community Standards, why are you doing everything to still keep them on Roblox? there’s something you’re not understanding here Matt: Roblox is supposed to be a KIDS PLATFORM, nothing is stopping a kid from lying about their age and using their parent’s ID. why is it so difficult to literally just ban the games?
this also does not dodge the fact that there’s STILL predators and bad actors on YOUR platform, such as KonekoKitten, and one which is friends with ROBLOX ADMINS
the steps you and the roblox team have to do is so easy but you’re just not doing them for some reason: ban ALL inappropriate games (such as bathroom games), unban and work with Schlep, give him proper moderation tools, hire more human moderators OR improve the AI moderation (people are abusing the fact that you can reset someone’s avatar even if it’s not inappropriate)
With an increasing number of features locked behind Roblox’s ID verification though, it feels like it’s becoming less “optional” to do it as a developer. This particular update is not a concern for me because I don’t play Roblox games anyway, but in-general I think Roblox should revisit their ID verification and consider alternatives that aren’t “send your ID to a company and trust they delete the data like they promised” or “let an AI scan your face and train on it”.
Can you shut up already with the ID verification thing? Im not trusting any 3rd Party tools with my personal info, it would’ve been fine if it was made by the goverment, not by some shady company that people don’t know about that could also suffer a DATA BREACH.
^- This should’ve been done ever since they added ID verification to the platform.
This sounds like a good change, I don’t know why it wasn’t 18+ from the start, given that 18 is the legal age to drink in a lot (but obviously not all) countries.
I assume this change came around because of all of those bathroom/bedroom hangout games, which were often known for users doing suggestive stuff. What exactly is the point of keeping them around as 18+ games if you’re still banning the behaviour that caused those games to be rated 18+ in the first place?
I’m also curious to know as well if once the games are 18+ instead of 17+, if more kinds of mature content would be allowed in them in the future once moderation systems are improved. I know David said this in a video around two years ago.
Second this as well. I know games with at least 1k visits won’t be affected, but I don’t see why unrated games shouldn’t be inaccessible for verified 18+ users.
Fully agree with this, many websites use their own data in this way to determine a user is 18+ without forcing them to give them or a third party their personal information at all.
Roblox should automatically consider users who have subscriptions and have paid for robux as 18+ also, because in most regions you need to be an adult to have a bank account. Obviously for accounts linked to a parent account this would not apply, or however that system works.
Its pretty frustrating how we’re forced to give our private information for services that our account age and history clearly indicate we can safely have access to.
Tbh, since ID verification needs a face scan, stealing their parents ID wouldn’t be enough but if they got their parent to agree to do it (kinda the only other option) then it’s on the parent for exposing their child to the danger since can you name a time where you had to verify your ID for something that shouldn’t have been age limited?
Kinda did that at 16. I mean good idea for me to bypass it but seriously Roblox uses a very well known company for age verification and that company is safer at handling data then Roblox. Either verify the way everything else needs to or go without in that case because any other way is not as safe.