I keep getting this error when i try uploading my shirt but idk why, i used the template and tried again but it didn’t work. Why is this happening?
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Where do you get the error, when you try to upload it on your profile?
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yes i got it when i tried uploading it to my profile
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From the looks of the file, you may have saved the image not following the proper image size that Roblox normally requests for (585 x 559 pixels if not mistaken).
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Change the size to 559 x 585 should fix it
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Try checking for these:
- Is your image the right size? Like what @w4570 said
- Is your image not corrupted?
- Does your image have the right file extension? Like “.png”
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Shouldn’t it be 585 x 559 pixels according to Roblox Shirt Template?
Link for reference: Classic Clothing | Roblox Creator Documentation
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