Uploading OGG media on Creator Dashboard will sometimes inexplicably fail

[aaron_mccoy (PleaseDontBanAaron)]

Some .ogg audio files appear to fail to upload through the creator dashboard web front. However these files upload totally fine when using the Studio asset manager, so it’s likely an issue with the site itself.

Audio File Used:

Uploading on creator dashboard:

Uploading on asset manager: (I’ve double checked and the audio file plays just fine in the engine)

[Howimetted]

Thanks for the report. We’ll follow up when we have an update for you!

[jinkiesSc00b]

Hi! I’ve confirmed that uploading a .ogg audio file now works as intended through Creator Dashboard. Are you still encountering this issue?

[aaron_mccoy (PleaseDontBanAaron)]

I tried the same source file today and got the same issue:

[jinkiesSc00b]

What browser are you using? And do you still get the same error if you use an alternative browser?

[aaron_mccoy (PleaseDontBanAaron)]

I’m using Firefox. I tried using Microsoft edge and it appears to work just fine for uploading the same audio file.

[0Tenth (Lychee)]

It seems to be broken on non Chromium browsers

[ChipioIndustries (chipio)]

I’m encountering this on Librewolf (a fork of Firefox) with both OGG and OGA files.

[jinkiesSc00b]

Hi all, we’ve fixed the bug! Uploading .ogg files on Firefox should be working properly now. Feel free to reach out if you are still experiencing the issue.

[aaron_mccoy (PleaseDontBanAaron)]

after a quick test it appears to work totally fine now, thank you very much