This needs to be fixed as soon as possible, are you going to make a post as well? This is really urgent
1 Like
I’m experiencing this issue with non-UGC related items as well (classic shirts, pants.)
2 Likes
Please, any admins. This needs to be addressed ASAP! IMPACT IS HIGH. MOST UGC items within Roblox Groups do NOT show up in the page when you click “Store” even if its onsale. There are NO workarounds to this.
2 Likes
This has been happening to me as well, the difference being is that its affecting clothing for me and friends that I know. This is something that has to be addressed and fixed as soon as possible since there is no possible way to search for new items in groups apart from I assume through the API and having a direct link to the specific item.
1 Like
Impact: Very High | This is effecting both UGC creators and 2d clothing creators. This is absolutely urgent and I hope this is addressed ASAP!
1 Like
The root cause of this issue is described in detail in this separate bug report I created and is also affecting games that rely on the catalog API, such as PLS DONATE. Hopefully engineers will take a look at it once they’re back in the office later today. 
Update with this, if you decide to upload any type of clothing / UGC and it doesn’t show up due to this bug, an easy fix for the meantime is simply changing the description after publishing, just a simple deletion of a letter or adding one will do the trick.
You cant update UGC item’s names or descriptions once published. You also cannot see group ugc items when you go into toolbox > creations on Roblox Studio, its broken.
Technically theres no work arounds for UGC?
1 Like
Thanks for the report! We’ll follow up when we have an update for you.
3 Likes
I am so relieved and glad that this is finally being addressed. We are all highly looking forward to the resolution of this problem!
Is anyone still being affected by this issue? Everything seems to have been fixed and is working properly for me, so I suspect the issue is resolved. Note that newly created/updated items might take an hour or so to show up in the catalog because of cache, as stated by the OP.
1 Like
No, it still seems to be slightly broken for me. There needs to be confirmation from Thirdtakeonit or any admins that this problem is 100% resolved.
I am still having this issue. Items are also not being sorted correctly in recently updated in my group. I have 4 day old items next to 1 month old items, when the 4 day old items should be on top.
Usually recently created items show up first in the group store, but now it is broken.
3 Likes
This problem is absolutely urgent and needs be fixed ASAP! The impact on UGC and 2d clothing creators are extremely high. Up till now, UGC creators are STILL experiencing this problem. This needs to be expedited, please provide us with confirmation that this problem is fixed ASAP!
This is disheartening to see, seeing so many UGC creators and 2D clothing developers being effected by this website bug. This needs to be fixed as soon as possible. I really hope this problem is fixed ASAP as the effect were experiencing has a really high impact.
1 Like
This is strange. When I visit
this is what is visible:
Also if anyone else is having issues, please provide the URL and an image like @cSapphire did as that would be really helpful for us to debug the issue! 
That is really weird! It doesn’t show up like that for me. Just took these screenshots now.
All the boots should also be together when viewing the group ‘Store’ tab but it doesn’t show that on my end either.
Yeah I see the boots together in the group ‘Store’ tab:
Your browser might be caching the page. I would recommend disabling the cache to see if that fixes it. Here’s a quick tutorial on how to do that: How to disable your browser cache :: Web Instinct.
Hello, has this issue been fixed? I haven’t seen any messages from staff confirming 100% that it is fixed.
Unfortunately I won’t be able to 100% confirm with the team if the issue should be fixed until Monday 
(although it seems to be fixed?). Are you still running into problems? If so, it would be helpful to post those here so the team can see that it has still not been resolved.