[URGENT] All Dev Products sold for 0 robux

This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio.

You can write your topic however you want, but you need to answer these questions:

  1. What do you want to achieve? Keep it simple and clear!
    After a developer product is sold, I should receive revenue in my game

  2. What is the issue? Include screenshots / videos if possible!
    No revenue is received from selling of developer products

  3. What solutions have you tried so far? Did you look for solutions on the Developer Hub?
    I looked into the developer hub, and saw other people having the problem. I recently tried to DevEx some robux (which failed), so maybe this could be linked to this? I honestly have no clue.

After that, you should include more details if you have any. Try to make your topic as descriptive as possible, so that it’s easier for people to help you!

  • This started today. I don’t know any other details to provide. Hoping someone can resolve this issue.
  • I checked for change in my total pending robux after buying a product myself, and the amount didn’t go up, meaning this probably isn’t just a visual bug but a serious one.

If someone can make a post in the bug report section about this I would be very glad.

What price are the assets being sold at?
Are they devproducts/gamepasses of your games?

Are the dev products one robux?

If they are in a group, make sure there isnt a recurring payout to yourself

Edit: look at the second sentence and tell me if it works

They are developer products. All of them are sold for completely different prices.

No. They’re not lol.
charscharschars…

I did check it now.
OMG I DID, I WAS SO DAMN WORRIED THANK YOU.
THANK YOU SO MUCH MAN.

Do you have a recurring payment on your group? If so, the robux will not go into the group funds, and will be directly transferred into those accounts. This appears to be what is happening here.

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