[URGENT!] Someone use a tool to crash every server of my game

For the past 3 days, several users have been repeatedly crashing all the servers of my game. The problem is becoming critical. I found a similar tool that does the same thing and works on any game.
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A private message is associated with this bug report

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There are no problems with remotes because the issue persists even on an empty baseplate.

Can you send the “tool” in question to me privately? I might be able to help you out here.

I sent you the video showing the tool.

Sound like a roblox core backdoor got found and exploited to crash any game servers. You should help roblox staff by giving more details about the exploit.

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this is probably a backdoor someone found and passed around to lag servers to the point of crashing, can you send the vid here so we can all see what the tool looks like and so that its a bit quicker for mods to catch