this user has been spamming my group wall for weeks now, creating new alt accounts to spam my wall (along with others). closing my group wall is not an option, as we closely monitor it for bug reports and feedback. i’ve reported the user, and the game he is advertising, but nothing is being done. what more can i do?
I would mass report his game. I don’t have any ideas on how I could help you with this issue.
Reach out to support i guess
You cannot really do anything about this, you should have active moderators monitoring your group wall that can be trusted and they delete spam posts.
You should also have an active community on a platform like Discord, which I think you do, and use this for your bugs and feedback reports. You can also have an option to report a bug in game as most games do, which is easier for the user to access.
Either way, you cannot do much about it apart from deleting his comments and reporting, just have a good moderation team in all of your communities. As most big groups do, you can lock your group if you really need to, all groups suffer from this issue.
Easy fix. Make a role in the group called pending. Now make sure that anyone who joins the group goes in that role. Then you can manually change players roles to member etc. And for players that spam in your group wall just leave them in the pending role and don’t give any permission in that role.
You could also have a banned role in the group to put players who are banned from group wall. Though issue with this they could just leave and rejoin.
Hope this helps!!
Wow 1M+ members!!