User left group, cannot re-rank/exile

Page URL: Gigawatt Studios LLC. - Roblox
Impact: High
Frequency: Constantly
Date First Experienced: 2021-03-16 00:03:00 (-04:00)
Date Last Experienced: 2021-03-17 00:03:00 (-04:00)

Reproduction Steps:
Try ranking this user (Djjjj - Roblox) in the group, it won’t let you change rank/remove them.

Expected Behavior:
I expect that a user who left the group would be removed from the group list.

Actual Behavior:
The user stays in the group, and cannot be exiled/have their rank changed.

Workaround:
No workaround

What happens on your screen when you try to change the user’s rank or remove them? Does it display the green success banner? Does it display a red banner with a specific error message?

3 Likes

Rank change results in a red banner saying ‘unable to update the user’s role’. Trying to exile yields no error.