When attempting to add a One-time Payout recipient, an admin-level user (NeverTrustBob) in the group does not appear.
If I recall correctly, the search usually sorts in descending order by rank? If so, this is not happening. The 6 slots are obscured by other users with a similar name. There is no scrollbar to reveal additional search results. This bug is especially troubling as it prevents developers from accessing group funds to DevEx.
I have attempted and reproduced this on Chrome and Edge.
This appears to be an issue with the search algorithm. NeverTrustBob doesn’t appear when searching for players (on any of the pages). However, he does appear when searching under the “Members” tab of Configure Group.
Sometimes this happens when an account gets into a weird state in elasticsearch. @NeverTrustBob can you either update your description to force a reindex, or file a cs ticket?
I am having the same issue I cannot find my user? Trying to send funds to my account but when I look in the “Members” tab of configure group It shows me but cannot when I’m trying to send a one-time pay out it shows nothing there.
Just have them clear their bio on their roblox profile I know it sounds strange but that is what fixed my issue. I had it arise again recently but the same thing changing it to something like “Seriously” worked wonders for me.