Reproduction Steps
Simply search any username or keyword into the search bar on the Roblox website. So long as what you’re inputting is not filtered.
Expected Behavior
I expect Roblox to return users whose usernames or display names match the keyword I put into the search box.
Actual Behavior
Most of the time the search will bring up nothing. Whether you search someone on your friend’s list or a developer you know. Or maybe you saw a user in-game whose profile you want to check out. The search will load nothing and will simply say 'There are no matches available for “” ’ as shown in the image below.
It is worth noting that this doesn’t happen everytime you search for a user via keyword. For example I can still search my own name and a couple of my friend’s usernames but most of the time it will fail to fetch any results for you. Repeating a failed search will not yield any successful results either. It seems to be certain keywords that are constantly failing.
Using the endpoint in the user’s API will return a 500 internal server error.
Issue Area: Roblox Website
Page URL: People - Roblox
Impact: High
Frequency: Often
Date First Experienced: 2022-12-29 18:12:00 (-06:00)