Username Does Not Match

[ZariffAdeeb (Adeeb)]

A narative

1. When I was in Roblox studio doing work, roblox automatically stop my roblox studio
2. then I was concern that’s the moderation maybe the decal I just uploaded
3. I go to the website look and my account really got banned
4. I tried to visit Support
5. After that I fill out everything needed.
6. When I finish it and clicked the submit button this pop out came out.
   
   

I hope roblox will fix it as fast as possible because it’s hard for me to contact roblox.

[Abcreator]

This is a known issue posted in the correct #bug-reports category

Cannot send a support email if account is currently warned

Reproduction Steps: Get an account warning and do not ‘accept’ the warning. Visit Support - Roblox to try and appeal your warning. fill out all the fields with-in the support form. Upon submitting notice that the support form says that you are ‘not logged on the account associated in the ‘Username’ field’. Expected behaviour: I expect to be able to appeal without ‘accepting’ the warning as I can then check when my warning was removed by simply waiting for the warning to disappear.

[ZariffAdeeb (Adeeb)]

Anyways I don’t have access on bug reports

[VSCPlays (Void)]

You can contact @Bug-Support and make it like what you see in every bug reports

[ZariffAdeeb (Adeeb)]

Thanks for your help, I really appreciated your reply