Users are struggling to load into my game

Alot of people have been complaining that they can’t load into my game. They get stuck on the loading screen for minutes.

Expected behavior

The user should load into the game after no more than 20 seconds.

4 Likes

Thank you. A ticket has been filed for this issue.

2 Likes

I think I could solve your problem, but I need you to tell me how you published your game.

Tell me step by step to understand you

I published by clicking the publish to roblox button located in file.

How many players your game has? If it has a low player count like 40, the chances are high of you encountering this issue, but will still happen on large games. (Just saw your game has 5k)

Anyways, I suspect you are having this issue: Ghost Servers Causing Issues

The server is probably dead and Roblox stills tries to place players into that server, which makes them get stuck on that loading screen “forever”. The server with no players doesn’t go away either, unless you manually shut it down.


If your game has a lot of players, and the issue is happening on servers with players; then I would say is something else.

Just wanted to throw this in this post to be considered.

1 Like

I’m experiencing this issue when trying to join any game.

Can you send me a video where you show me how you publish the game?

Hey everyone - circling back here. Is this still an issue? So sorry for the late response.