Is there any way to rectify this and possibly limit it’s occurrence in the future?
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We are try our best to stress this, while it requires mass effort as it may involve server and web changes. What might help for now is that:
for users: delay your join of another game right after leaving the previous one.
for devs: might be helpful to avoid consecutive teleports as this might accidentally kick your player in some cases.
If you are a developer and try to reduce the occurrence of such issue, by saying delaying sometime, I mean mostly 8-10 seconds.
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This just happened to me in my game a few moments ago and we don’t use any teleportation and this was the first game I have played so far today.
Here is the game:
This is the same game that I had issues with previously.
This occurred again (4/16/19) at 3:54 PM PDT under the same circumstances as before.
Additional thing I’ve noticed is it typically will only disconnect a minority of the players on the server, and its usually the same ones. For example I get this error often on this game, but my other dev friend never gets it, even if we are on at the same time and I get kicked, he does not.
This occurred again (4/16/19) at 10:57 AM PDT under the same circumstances as before however it happened more quickly. I was not able to play the game for as long as it usually lets me.
This occurred to my friend at 4/17/19 11:41 PM PDT. He had been in game for over 30 minutes and there was no teleportation.
This happened again to me on 4/18/19 at 11:59 AM PDT and again at 7:18 PM PDT
This happened again to me on 4/19/19 at 2:18 PM PDT and to my friend at the same time.
This just happened to me several times in a row on 4/20/19 around 12 PM and at 12:22 PM PDT and at 12:35 PM PDT and at 12:55 PM. These times all happened while I was on my iPhone (every other occurrence has been on Windows 10).
This issue has become so persistent that I can no longer provide accurate time stamps to when it occurs as it would take up the majority of my time. It is now guaranteed that whenever I play my game I will be kicked. If I can provide any useful data please let me know. I hope that roblox works to quickly resolve this fatal flaw.
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I just ran into the same error again, this time on the Scrambled in Time egg hunt game, only one time however.
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It has occurred on Xbox when I go to a different thing like Microsoft edge and I come back to the game and I lose connection and it’s annoying there’s another bug where you have to restart your game just to get in game
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Just ran into this same bug, seems it’s still a problem.
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Many many reports of this happening in the game Rogue Lineage which is a permadeath game which punishes people for leaving in combat.
This is causing many people to lose all their progress in the game, which, seen as many have spent hours working towards their items, is a huge loss to them. There have been upwards of 20 reports of this one bug in the last 2 hours on this one game’s bug reports channel in the discord. They all have the same error, Error Code 273, with the same text, being along the lines of somebody has joined on a different device.
Pictures are appended below:
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Here is the same error from the game “[ Mansion Survival! ] The Conquerors 3.” Note that this error occurs not only in the matchmaking lobby for the game, but ingame as well.
Lobby
Ingame
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This happens to me in many games, but especially Rogue Lineage.
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This happened to me and my friends in the server, I noticed something tough…
One of my friends were playing in an android device and then she joined from a PC without disconecting from the android. The moment she loaded on the Windows device we all got this error. Maybe this could shed some light on the issue?
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If the pop-up thing says that you are using another device, this means that someone else is trying to join a game, on your account.
Then I recommend you to sign out all other sessions (in Security Settings) and change your password.
If the problem persists, this means that you got either hacked, or it’s just a mysterious bug.
And I also recommend you to up-to-date your launcher.
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Is there a way to fix the “mysterious bug”? It’s getting quite annoying how I keep getting kicked out of servers because of this.
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@xXMonkeyGiraffeXx, Its just a symbol of an error, but all the time, it doesn’t mean your “hacked”, something must have happened. Try finding some other solutions to possibly reproduce this bug.
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Me and my son was kicked with same Error Message !
We played the Game ISLANDS.
I don’t understand why this happend.
Please fix it.
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I regret to report that it seems that this issue has returned and is currently affecting my game Rise of Nations as I have suddenly gotten dozens of reports of this very issue:
The game uses a Lobby and a Main Game connected using TeleportService
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It is bug , Cause I had this message as i were lagging and sometimes i got this. actually it is maybe sometimes be as being hacked but for me it is just lag kick.
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Error Code: 273 means that the same account is trying to join the same game from 2 or more devices. If reconnecting doesn’t resolve the issue ensure that your Roblox launcher is up-to-date, and if you use your account on multiple devices you need to sign out all other sessions via Security Settings. If you don’t use your account on multiple devices I recommend changing your password as well.
If the issue persists, but only for a specific game, you should contact the developers for that game and see if anyone else is having the same issue (if so this might be a Roblox bug), otherwise, if the issue persists for multiple games your account might be compromised.
The issue only happens in that game and it happens to my friend on that game too.
I am 100% sure that other people is not on my account and my other devices are offline