Using a keyboard and mouse on iPadOS treats Roblox like the mobile app

[BillB1ox (Will)]

On iPadOS, if you use a keyboard and mouse, it still shows the mobile UI, and UserInputService.KeyboardEnabled and UserInputService.MouseEnabled are also not true.

Screenshots:

(You can see the joystick and jump buttons, along with ContextActionService.

I also have Build Mode locked if you don’t have a keyboard or mouse.

Reproduction steps

• On an iPad, connect a keyboard and mouse
• Go into an experience
• You will see the joystick. Using WASD and Jump along with all of the other desktop hotkeys do not work as well.

Expected behavior:

I expect to use my keyboard and mouse just fine with my iPad on Roblox

Actual behavior:

I cannot use my keyboard and mouse on my iPad.

First experienced:

December 25, 2021

Last Experienced:

July 28, 2022 at 8:20 PM MST

Device specifications:

• iPad mini 6 256 GB of Storage, Wi-Fi Model with iPadOS 16 (Issue also occurred in iPadOS 15)
• Mouse: Logitech M510
• Keyboard: Logitech K480

[Oetzi_CS]

This is expected behavior. (sadly)

Go and support this featured Request: Native keyboard support for iPad
to change this.

[Focia19]

We’ve filed a ticket to our internal database, and will come back as soon as we have updates!

Thanks for the report!

[jackfrojpg (Silly_Doge33)]

Any updates on this? I know it was posted a while ago

[h0nestlyr0bl0x (socialite)]

was this solved yet? i don’t see any solutions or admin responses :d

[PadinFull89]

Hi @BillB1ox
looks like there hasn’t been any reply to this thread in over a year. Curious if this issue is still reproducible for you or relevant?

[Oetzi_CS]

Hi, I can confirm that this issue is still happening on my iPad Pro 2022. Could you tell us if this is indeed a bug, or just a Feature Request?

[BillB1ox (Will)]

Sorry for the late reply! Yes, this still seems to be an issue.

[PadinFull89]

This should be fixed with the newly introduced preferred input API. If you’re still experiencing any problems, let us know.