As a user, it’s a bad experience trying to report assets that are inappropriate. Thinking about doing it at all is exhausting and it doesn’t feel worth my time to even bother, especially now with UGC taking off and uploaders sneaking through sexual references all over the place.
Here is why:
- The report abuse page is a separate page nav. It takes me away from the page I’m on and doesn’t send me back when I’m done.
- You have to choose a category from a long dropdown that makes you go cross-eyed trying to read it.
- The note field only accepts text and it’s unclear what information is actually useful here.
- I do not get any feedback after submitting a report. I have no idea if my report gets read. I have no idea if I have any impact whatsoever.
- Reporting many repeated group messages or PMs with the same reason is super tedious.
It would be nice to see:
- The report abuse form turned into a same-page modal window instead of a separate page nav.
- The dropdown reduced or displayed in a more palatable way, e.g. using icons and/or radio buttons.
- More information about what is actually valuable in the note field.
- I should get feedback at some point if my report is reviewed. I do not need to know the outcome.
- Some way to include additional group messages or PMs in one report, or auto fill the previous report reason.
This form hasn’t really been touched significantly for a decade.