Vibration feedback does not work at some iOS versions on iPhone

Bug Reports Mobile Bugs
#1

There is no vibration response on an iPhone with certain iOS versions when vibration is enabled in the experience settings and phone settings. Reproduce at 14.4 on iPhone 11, and at 16 on iPhone 12.
We reproduce this bug at Playgrounds Basketball - Roblox

In other games on the Roblox platform, in particular - Arm Wrestle Simulator - Roblox - vibration feedback vibration works at 14.4 on iPhone 11, and at 16 on iPhone 12.
We do not fully understand whether this is a problem at our experience ONLY or not.

Platform: Mobile/iOS
Repro Frequency: 100%
Reproduction Steps:

  1. Launch the game on an iPhone with iOS version 14.4 or 16
  2. Make sure that vibration is enabled in the phone settings, as well as the experience settings
  3. Perform one of the actions that cause a vibration response (listed in the bug description)
  4. Pay attention that there is no vibration response

Expected behavior

Vibration feedback works on the specified iOS versions

A private message is associated with this bug report

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HapticService for Mobile devices
#2

Thanks for the report! We’ll follow up when there’s any update on the issue.

1 Like
#3

Our internal QA verified that haptics is working correctly.
See e.g. HapticService for Mobile devices - #30 by MetaVars for further discussion.

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