Video ads just don't appear now?

I am having issues within my game where a player will fire the VideoAdClosed event without actually having viewed an ad. I tested this on an alt on my own mobile device, specifically an iPad mini.
It only happened since the recent UI update on them from 6th Nov. I cannot test on any other device as I do not own them and was curious as to whether this means that the income from the ad impressions will be non-existent as a result.
Previous versions of the app worked fine and the code that I use is simple in that it only calls the ShowVideoAd without any sort of logic beforehand that would cause failure.

Got the same problem.

dhsfsdfdsf

did no one see Christina’s post: “We turned off video ads for iOS”

Christina posted that iOS ads are disabled currently and people will be reimbursed when fixed based on impressions per user and visits

Yes, video ads have been disabled. We’re working on a fix now, and greenlighting it for the version we’re submitting tomorrow.

Is it dissabled on android aswell?

It never worked for me.

Mobile ads on Android were not disabled, so in theory they should be showing up still. They may have broken though - I’ll look into it further.

Are we able to play ads on tablets? It is a mobile device. I have one and its android. I could never get an ad to play on it.

Are we able to play ads on tablets? It is a mobile device. I have one and its android. I could never get an ad to play on it.[/quote]

Mobile devices are actually the only places you can play ads.

I just tried ads on 3 Android devices (Nexus 9, Samsung Galaxy Pro 8.4, Moto G) and the ads successfully played on all of them.

Are we able to play ads on tablets? It is a mobile device. I have one and its android. I could never get an ad to play on it.[/quote]

Mobile devices are actually the only places you can play ads.

I just tried ads on 3 Android devices (Nexus 9, Samsung Galaxy Pro 8.4, Moto G) and the ads successfully played on all of them.[/quote]

I open up my place on my tablet and tried to run a ad, nothing played.

Here is some information that might help.
Device: Samsung Galaxy Note 3
Model number: SM-T310
Android version: 4.4.2
OpenGL version: OpenGL ES 2.0

If you need any more information just ask!

I tried using “GT-19100” and i tested it on another Android device, and only got a black screen for 5 seconds, and then i spawned.

Very similar to what happens to me.

Are we able to play ads on tablets? It is a mobile device. I have one and its android. I could never get an ad to play on it.[/quote]

Mobile devices are actually the only places you can play ads.

I just tried ads on 3 Android devices (Nexus 9, Samsung Galaxy Pro 8.4, Moto G) and the ads successfully played on all of them.[/quote]
I made a post about some problems I encountered (Documentation - Roblox Creator Hub). I don’t know if there have been any changes, though, I haven’t checked it in a while (would’ve helped to get a response in the first place). There is a video showing some of the issues in a confidential tag.

And for those of you saying video ads don’t play, if you have BC then you will not be shown advertisements (unless this was changed, but I doubt it).

As far as I’m aware, the as service is still broken and it seems that any discussion about it prior to this one has been ignored…

Danny, i use different alts NBC, but still just black screen.