Hi! Our game has 3 video frames that play at different times. Sometimes, even though the videos are loaded, they don’t play at all.
If one video doesn’t work, none of them will work.
In Studio, they always work perfectly.
To play the game, join the roblox game and click the UGC button at the bottom of the screen to enter.
Thanks for the report! We’ll investigate and follow up with updates.
Hi there! After investigating, we suspect the issue may be related to custom logic around IsLoaded.
When this issue occurs, is the VideoFrame’s IsLoaded property true or false? Does this issue still occur if you specify the VideoFrame’s Video property right before playing?
Hi - following up on the above @LinxyDotLua, is this still occurring?
Yes, this still occurs. Its doing the same thing in my game. Works in studio, but in game it just frozen on the first frame
We’ve made some fixes in this area this year.
Is the issue still reproducible for you?