We added a video thumbnail on 8/2 for our Beetlejuice experience that links to an unlisted trailer on YouTube. This video thumbnail shows up just fine on the mobile app’s game details page, but does not appear for desktop web users (note that it does appear in the universal app on desktop). This was verified on both Windows and macOS machines.
Link to the experience: [BEETLEJUICE] Escape the Afterlife - Roblox
System info
CPU: Intel Core i9-13900K
RAM: 64GB
GPU: NVIDIA GeForce RTX 3080 Ti
OS: Windows 11
Browser info
Chrome 127.0.6533.89 (also verified on Firefox)
Expected behavior
The video thumbnail should both appear and be the first in the list of thumbnails for the game.