VideoFrame seems to work fine with BillboardGui/SurfaceGui, but fails to show video in ScreenGui. The video does not appear if parented inside ScreenGui despite the video being loaded in Properties. All I am seeing is just a frame with a background color. This bug is happening to Roblox Studio and Roblox Player client.
The video would play normally as the TimePosition is constantly changing in properties, but the UI does not seem to show any picture.
I am on the highest graphics level if that matters.
Expected behavior
VideoFrame in ScreenGui should properly show the video.
Could you provide the place IDs and asset IDs of the video(s) this is occurring in? Have the video(s) been approved by moderation + does the experience have asset permissions for those video assets?
Place ID: 94833864170171
Asset ID: rbxassetid://85960994596029
I want to note that the asset shows up fine in SurfaceGui/BillboardGui, just not ScreenGui. I also tried many videos in the toolbox, but all of the videos do not appear in ScreenGui despite them being loaded and playing. It just shows up as a solid color frame instead.
It was occurring in Studio and in-game yes, but I decided to restart Studio for the second time and the video finally showed up. Then I attempted to test in-game, and it also worked! Not sure what was causing it earlier, as any videos from the toolbox didn’t load in ScreenGui though. ScreenGui is parented to StarterGui.