I was informed that the Violations & Appeals Portal was fixed last month and should now display all new moderation entries. However, my moderation entries from April 10 and April 19 are still missing (Jacket & Shoulder UGC). The most recent entry visible in the portal is from February 4.
This bug report contains zero information, but from what I’ve observed, one of the causes might be the deletion of items through illegal content report forms like OSA and DSA. For UGC items deleted through those channels, no moderation entry appears in report-appeals, and I hope this gets fixed. Roblox Support takes ages to respond.
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Thank you for the report - Could you please provide sample asset ids that you were expecting to be as a part of appeals?
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Hello, I was expecting 81090595368918, 14596825507, and 14330655204 to be within the Appeals portal.
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Thank you - We are investigating this right now
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Experiencing this issue aswell on asset 107919949168789 - Would be nice to see this added to the appeals portal because it’s been multiple days and no response from ticket support.
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We have confirmed that some subset of violations were missed on appeals portal.
We are still investigating the cause and options for fixing. Thank you for the input and report and will follow up as we dive into this issue
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