Viveo | Public Handbook

Viveo is a cafe-based group on the Roblox platform. We regularly strive to serve our customers with astonishing service, we prioritize customers making sure their experience is excellent. We aim to work hard on a daily basis to ensure all customers are given the most satisfying experience here at Viveo.

This is the official handbook for Viveo, there are some useful resources in here that might be useful towards you! Have a question/concern? Feel free to speak with a High Ranking member of our community!


Rules and Guidelines

Here at Viveo, we have certain regulations that must be abided by to keep our community members safe. If you fail to abide by these you will be issued penalties.

1 - CONTENT
The content in this server is to be kept at a PG-13 Rating. Any form of content/Audio that has not been approved will result in a immediate ban from our community.

2 - LANGUAGE
The language in this server has been set to English. Please speak English only. Although, swearing is permitted, you may not utilize any words to offend others which include words around sexuality, usage of racial slurs.

3 - ADVERTISING
Advertising at Viveo is strictly prohibited. This goes especially towards Direct Message advertising which is a violation of discord terms of services. Advertising is only permitted with explicit permission from a member of the Viveo Leadership Team.

4 - LEAKING
Leaking any form of classified information (eg. nitro boosts leaks, staff documents) is prohibited and will result in your blacklist.

5 - SPAMMING
Spamming in this server is prohibited.

6 - LINKS
The links in this server cannot be any form of suspicious links. If our team believes you sent a suspicious link you will be subject to a ban.

7 - COMMON SENSE
Please use your common sense in the Viveo Community.

Frequently Asked Questions

How do you become a Middle Rank at Viveo?
To join our Middle Rank Team, you’ll have to be a Senior Barista. If you are a Senior Barista you can view the “Promotion Guide” segment which is attached to this handbook. The “Promotion Guide” segment contains information, tips, and requirements necessary to join our Middle Rank Team, here at Viveo.

How do I become an alliance?
We’re so happy that you’re interested in becoming an affiliation of Viveo! To do so, you must meet our requirements, these can be found in the “Alliance Information” segment attached to this handbook!

Promotion Guide

Coming Soon!

LR Guidelines and Expectations

Coming Soon!

Viveo Links

Group
Discord - Due to DevForum guidelines, you’ll have access our Discord Server using “Social Links” on our group page!

Alliance Information

Hey, there! We’re so glad that your interested in becoming an alliance of Viveo! In order to so, you must first ensure that you meet the requirements listed! After doing so, you can submit an application using the questions provided in this segment.

Please direct questions/concerns towards members of the Viveo Relations Department.

  • Your establishment has at least ___ non-botted group members.
  • Your establishment has at least ___ non-botted discord members.
  • Your establishment cannot sell any ranks that hold administrative privillages.
  • Your establishment cannot be a hate group against certain people (eg. a hate group against LGTBQ+)
  • Your establishment must have a professional and well-organized Staff Team.
  • Your establishment must hold a positive reputation on the platform.
  • Your establishment cannot be blacklisted,
Rank Limitations

Management Roles


Management Intern
The limitation for this role is 40 people at a time. A Management Intern is the first rank on the Viveo Management Team! These individuals are Senior Baristas who’ve shown dedication to Viveo! Congratulations if you’ve achieved this rank! These members are responsible for moderating our game and assisting at trainings.

Cafe Supervision Faculty
The limitation for this role is 35 people at a time! The individuals who achieved this role are people who’ve shown that they are ready to become an official member of our team! These members have passed their internship and is now responsible for hosting sessions, and ensuring that our community members are safe.

Assistant Management Instruction
The limitation for this role is 25 people at a time! The individuals who are ranked this role are people who are responsible for managing our Low Ranks! Is a Low Rank violating Viveo Guidelines? Report them to these individuals, they are able to assist with that! This is the 3rd rank apart of our Management Team!

General Management Instruction
The limitation for this role is 15 people at a time! The individuals who are ranked to this role as people who have been trusted with the responsibility to assist with the hiring of Senior Baristas to join our team! These members are able to recommend some Senior Baristas who deserve a chance to become a Management Intern! View our Promotion Guide for more information.

High Ranks


Executive Division Intern
The limitation for this role is 10 people at a time! The individuals who are ranked to this role are new High Ranks, who have a chance to become an official HR Members. These people are Interns! They are responsible for ensuring that group operations are smoothly run with the helper of our other High Ranks!

Chief Publicity News Officer
The limitation for this role is 3people at a time. The individuals who are ranked to this role are former Interns who have succeeded in passing their internship! These members are official members of the Viveo Relations Department. They are here to manage our affiliations, community events, and more.

Chief Management Conduction Officer
The limitation for this role is 3 people at a time. The individuals who are ranked to this role are interns who have shown enough dedication to assist in managing our Management Team. These individuals oversee and manage our Management Team runs at Viveo. You wouldn’t really see them around, they do internal stuff.

Chief Operations Officer
The limitation for this role is 3 people at a time. These individuals are responsible for ensuring that our entire group is able to run properly. They ensure that our Relations and other departments are running as well! They are considered the Chief of the Chiefs, however, they are still High Ranks.

Appeal Information

Appeals at Viveo are only used for those who have been banned and/or blacklisted from our related facilities. If you meet these requirements, then you are permitted to submit an appeal. To do so, please contact a High Rank with the following. Bans are issued to ensure that all Viveo community members are safe, this means that our Staff did not feel it was best for you to remain in our community.

Username:
Date of Ban:
Reason:
Why should we unban you?:
Will you repeat these offenses again?:

Appeals usually take up to 48 hours to be fully reviewed, please stay in touch with the HR you’ve contacted as they will be handling it!

signed,
Viveo Leadership

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