Wal-Mart© HR training guide

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#1

Introduction:

Hello, this post will be a rundown on how HR’s (High Ranks) are supposed to be trained. This guide will show the HR trainers on what to do when training an HR. To train an HR, you will need to be an SHR and be chosen by an owner to assist train the newly recruited HR’s. After the applicants have been chosen by the owners to be trained, they will need to go to the event center at the designated time and wait until the training starts.

Training Start: (Make sure anyone that didn’t pass the application doesn’t join. If someone does join and they haven’t been approved, kick them)

Starting Commands (Host/Co will do these)

  • :slock

  • :sm Hello, and welcome to the Wal-Mart HR training, hosted by [Name] and joined by my amazing co-host [Name].

  • :sm This training is exclusive to those of you that are here today. You have passed the application stage and this training will determine if you will get the HR rank of CSO.

  • :sm Please refrain from talking or asking questions until the end of this introduction. Failure to do so will result in a warning. If it continues after a warning higher disciplinary actions will be taken.

  • :sm Now, lets go over the rules to help this HR training go smoothly. Please be patient while we discuss them :slight_smile:

  • :sm Since you are all candidates to become an HR at Wal-Mart, we expect you to use grammar and punctuation at all times. We will also be a bit strict and give you 3 strikes if you fail to use grammar and punctuation 3 times.

  • :sm If you troll, exploit, or your abuse admin power, you will be instantly banned and won’t have a chance at coming back to the training.

  • :sm Dress code: You should all be familiar with our dress code since you’re all candidates to be an HR, but if you’re not familiar, wear Walmart merch which is found in the group store, game, or in the training area here.

  • :sm Please don’t wear anything inappropriate. This could get your Trainee HR rank taken away.

  • :sm If you do pass, please don’t admin abuse, break rules, or act unprofessionally. This will lead to an automatic demotion.

  • :sm Alright trainers. Grab your HR trainee and get to training!

Training Questions:

    1. Why did you want to become an HR at Wal-Mart? Please answer with 2-3 sentences.
    1. What’re some challenges that you are looking forward to facing as an HR? How will you overcome these challenges if they get too much? (2-3 sentences)
    1. What are some of your strengths and weaknesses? (2-3 sentences)
    1. Do you have any past experience working as an HR? If so, list some past groups.
    1. What is the definition of success in your own words?
    1. Why should we choose you over others to get this position? (2-3 sentences)
    1. In your own words, what is good customer service?
    1. How will you be able to contribute to the succession of Wal-Mart as an HR? (2-3 sentences)
    1. Do you understand our expectations and understand the consequences that will happen if you fail to do what is expected of you?

Give your rating on how they did on discord (out of 10) After that take them to the registers and begin the exercises.

Training Exercises:

  • 1. Greetings test: Have them show you their greeting. Make sure their greeting includes good grammar and makes sense.

  • 2. Register Test: Pretend you’re a customer at the store and you’re wanting to purchase an item. See if they do their greeting correctly and see how they handle checking out a customer. (If they never used the register, show them how to)

  • 3. Troll Test: For this test you will act like a troll and see how they will deal with it. This test is crucial so make sure they do good. If they don’t do good, tell them what they did wrong and redo this test. If they do badly the second time, they will fail this test. Also, ask them about warnings and kicks. See if they know how many warnings before a kick and how many kicks before a ban. If they don’t know this, tell them how many warnings for a kick and how many kicks for a ban.

  • 4. Exploit test: Use your admin and use some basic commands (such as walk speed or fly) and act like an exploiter. See what your trainee’s reaction is and how they will handle it. If they can handle this situation well, they can pass this test.

  • 5. Robbery test: Pretend to be a customer again and steal an item. See what your trainee will do. The rank the trainee will get does not have handcuffs, so they will not be able to use those to stop a stealer. If they give you 3 warnings and then kick you, that trainee has passed that test.

  • 6. Unprofessional Staff Test: Pretend to be an LR and not follow the rules and have bad grammar. This will be similar to the troll test, but instead of being an actual troll, you’ll be a staff member that’s being unprofessional.**

  • 7. [Final test] The raid test: After the trainees have finished with the previous 6 tests, gather all of the trainers in one room and plan a raid on the trainees. Make sure they handle this test with professionalism and keep track of what they do throughout this test. Also, don’t have too much fun doing this test. Try to be a little bit professional while conducting this.

If they pass: Congratulations! You have passed the tests and be ranked to CSO shortly. Thank you for being a candidate and we hope your contribution to our group will help us significantly. :slight_smile:
Then bring them to the ranking line.

AGAIN BEFORE DOING TEST 7 MAKE SURE ALL OF THE TRAINEES ARE DONE WITH TEST 6!

After ranking: :kick [player] Dismissed. We hope you’ll be a good contribution to our team :smiley:

If they fail: Unfortunately, your performance here today is not up to our standards. We hope you understand. You may retry for an HR rank once the applications are out again. Thank you for having an interest in this position. Have a nice day :slight_smile:

:kick [player] Dismissed. Better luck next time!

~ Made by Dry_Iced and Drintional

If you have any questions with this guide reach out to either Dry_Iced or me (Drintional) on discord