Waypoint Hotels | Appealing System

If you’ve ever sustained any particular moderation actions in terms of a demotion, ban, communications warning or termination; you are welcome to appeal your infraction in order to achieve a clean moderative slate. Our appeal system process has been delineated below; if you have any concerns in regards to appealing you are expected to contact a member of the human resources department for supplementary assistance.

Within your appeal, it’s fundamental to ensure that you include all the necessary factors behind your moderation infraction for us to have a better understanding as to why the demotion/ ban has occurred. Missing our vital information in regards to your appeal makes it significantly more difficult for members of the human resources department to look into the situation.

Appeals are submitted through a google form. In order to receive the form, it’s essential you’re a member of the Waypoint communications server.

• Write up your appeal and fill in the questions you are provided with. In your responses, it’s notably important to understand that including vast amounts of detail and using proper grammar, punctuation and spelling certainly heightens your chance of appeal acceptance.

• Once your appeal has been submitted, you will ideally need to wait around 48-72 hours for members of the human resources department to evaluate and come to a decision on your appeal.

If your appeal is denied, you will receive a message in regards to the reasoning behind your denial. You will be informed that you are welcome to re-appeal the following week. If your appeal is in fact accepted, the punishment you appealed for will be reverted. In addition, you will receive a message from the department member informing you of your current status.

Most importantly, please ensure your messages remain open up to 3-4 days minimum from when the appeal was submitted. This will substantially help the human resources member to message you in connection with your status.

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