Website chat does not disappear even after being read

There’s been a message that a friend has sent to me a couple months ago through the website chat. It still pops up every once in awhile and still shows the “(1)” around it even after I read it.

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It doesn’t only pop up, but it’ll show up on all my Roblox tabs as well. I can’t seem to get rid of the this unless I reply? Pretty sure it should disappear after I read it.

(Windows NT 10.0; Win64; x64) Chrome/72.0.3626.121

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