Weird issue with shadows and lights not appearing

  1. What do you want to achieve? Keep it simple and clear!
    I would like to have shadows appear in my main menu

  2. What is the issue? Include screenshots / videos if possible!
    The issue is that whenever I play test the game, the shadows and lights disappear. CastShadows is on in the parts and Enabled is on in the lights. There are also no scripts that have Part.CastShadow = false inside them or any virus scripts as the game is working fine.

This only happens when I play test the game in studio and play it in the app (Mobile) or website (PC)

How It is supposed to be:

How it is when playing/play testing the game:

  1. What solutions have you tried so far? Did you look for solutions on the Developer Hub?
    I have seen other posts similar to this one, however, the solutions on their posts did not fix my issue.
2 Likes

it can be about your pc performance same thing is happening to me. your graphic settings can affect that.
but still light are doesn’t appearing you should get advanced support

and you forgot to delete the writing before creating topic it can confuse others

Open studio, click the button on top left, you should see studio settings at the very bottom, click on render then change both edit and game quality level from automatic to highest which is 21. You’re facing this problem cause you have a slow computer and so studio is trying to lower the quality so that you get better gameplay.

The same issue still occurs. Even in max graphics on better devices.

Also, this only happens in my main menu. Not in any other game or place I made.

Delete the lighting from the explorer.

Um I dont understand. Also if I delete lighting, Im pretty sure it wont do anything

And the problem isnt fixed. Do you think I should group the games assets, upload them to roblox, make a new place then use publish to roblox to… to overwrite the main menu?

Have you changed lightning technology to future? (while in studio)

Yes, but there still arents shadows. Do you think this is a roblox studio bug or a problem with my game?

I’m currently experiencing the same issue. It worked perfectly until a few days ago where everything looks fine in studio, but in tests or ingame it simply wont show.
I have a pretty decent PC so graphics shouldnt be an issue.

All my models look like plastic as if the shaders themselves don’t render. I simply dont understand what went wrong as my game has been fine until now.

Did you ever find a solution?

3 Likes

Low graphics have trash shadows for some reason and have NO LIGHT SHADOWS. that is kind of insane ngl.

yea if your models are extremely far from your characters position, even if your camera is close to the models, the shadows will not render

For my case I was close to my character position, but the issue has been resolved though forgot what I did…