Weird issue with vanishing parts

Help and Feedback Game Design Support
#1

I’ve recently started to notice that Roblox is refusing to correctly load and display certain Unions and Meshes

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In that image, the humanoid to the left is partially missing, and he’s sitting on a barrel;
On the right, there is a floating question mark, however there is supposed to be a humanoid below it:

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I’ve tried reducing the amounts of unions/meshes, but to no avail;
It also only happens in-game, and multiple players have reported this same issue to me.

If anyone here encountered this issue themselves, is there any way you’ve fixed it?

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Some characters' body parts are rendering invisible
#2

Does it only happen on the client-side?

#3

I guess first things first.
Are the Unions and MeshParts Anchored and CanCollide?
If not then they just fall through the map.

#4

This happens to me to!
One of my friends couldnt see the mesh i made even though it went through moderation perfectly fine!

And yes it was anchored and cancollide on
This happend in studio aswell not in testing

#5

Sort of?
I’ve checked the parts’ transparency via the console, which returned 0 so yeah i’d assume it has to do with actually loading said parts since, as i’ve stated, in studio everything works perfectly fine as intended

#6

i can guarantee you that i am not new, nor a beginner in building/studio

2 Likes
#7

Are you saing that in some instances the models are there but in other instances it isn’t there?

#8

they are there, just not rendered; as you can see in the screenshots… well, or can’t in this case lol

#9

If they aren’t being rendered, I think that this issue is just on Roblox’s side. Are you sure that you don’t have to just wait for the models to load?

#10

i doubt that’s the case, since it persisted on servers where people’ve been playing for up to 3 hours

#11

Well in that case, I think that this is on Roblox’s side. Feel free to correct me if I’m wrong though.

#12

Hello - we have made a chance that should resolve the problem. Please give it 5 - 10 minutes to propagate. Thank you for your patience.

1 Like