What do you do when roblox moderation bans a texture that doesnt break TOS?

I was wondering what I should do when moderation (and moderation appeal) bans you and doesn’t allow the image to be uploaded?

The image has been uploaded dozens of times, I have appealed the bans dozens of times. Most of the time they appeal it and let me upload it. But sometimes they ban me and don’t let me upload it.

Its a skin texture, which I get why they are extra careful, but it follows all TOS guidelines and has been approved several times. Just dont think its fair to get bans on my record over inconsistent moderation.

What should I do?

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Dealing with moderation on Roblox can be frustrating.

Here are some steps you could take to address this issue:

  1. Review the Terms of Service and Community Standards: Double-check Roblox’s Terms of Service (TOS) and Community Standards to ensure that your texture indeed complies with all guidelines. Sometimes, minor overlooked details could be the reason for the repeated bans.

  2. Document Everything: Keep a detailed record of all your uploads, including the texture files, dates of upload, instances of bans, and the appeals. This way of documentation might help you when arguing your case with Roblox Support.

  3. Submit a Detailed Appeal: When appealing a ban, be thorough and specific. Include the history of your uploads, instances of previous approvals, and a clear explanation of how the texture complies with TOS.

  4. Contact Roblox Support Directly: Beyond the appeal process, try contacting Roblox Support directly through their help page. Provide them with all the documented evidence and a detailed explanation of your issue.

While these steps can help address your problems, moderation can sometimes be challenging. It’s important to remain patient. There’s nothing I can do personally, other than you contacting Roblox Support.

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Thank you so much :pray:
Its been such a battle.

I know for a fact it doesn’t break TOS because I have been dealing with this for literally months.
I have uploaded the same mesh/texture dozens of times. Half the time it gets flagged, and 90% of the time it gets reinstated.

I have been working on a custom avatar to upload to marketplace. Which has unthorough documentation. So its been a lot of trial and error. Which means lots of reuploading.

Thank you. Will do

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Unfortunately emailing directly and calling both ended up being dead ends. ): I got another 1 day ban.

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Here is a pages of approved versions. Theres also a second page

Here is what the texture looks like
All I did was make the lips a touch more red and remove the eyebrow texture

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