When configure page on avatar item fails to load, clicking "Back to avatar items" sends you to games page

Bug Reports Website Bugs
#1

When the configure page for any avatar item fails to load (giving the oh noes message), clicking the “Back to avatar items” button sends you to the game list, not the tab you were on before…

Steps:
1- Repeatedly refresh an item’s configure page until you’re ratelimited
2- Click “back to avatar items”
3- Observe you’re sent to the games page, not the page you were on previously

Device Info
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
Platform Type: PC
Device Type: Computer

Expected behavior

When I click “Back to avatar items”, it should send me back to the tab I was on previously, regardless of whether or not the configure page loaded successfully.

Page URL: https://create.roblox.com/dashboard/creations

2 Likes
Pressing "Return To Associated Items" from the creator dashboard should return to the previous category
#2

Thanks for the report! We’ll follow up when we have an update for you.

6 Likes
#3

Also having this issue as well, only happens to my two newest assets.

2 Likes
#4

I am also having this issue, only happening on my newer assets created not my older ones. Been having this issue for 2 weeks or so now so It’s making it impossible for me to release any of my items for my UGC items.

1 Like
#5

I’m experiencing this issue as well, new UGC only, as mentioned before. Any updates on this? It’s been like this for a while now.

1 Like
#6

This is going on nearly 30 days now with no resolution and it’s starting to cost me money at this point with with lost revenue from not being able to update or put on sale my items as I can imagine others are as well. Can we please get an update on this?

#7

We’re currently still experiencing the same issue as mentioned in this topic ; Every new item have to be put on sale by the uploader to be modified. This is a really big issue since he uploads but doesn’t have the time to configure everything we create. We’re losing money because of that.

#8

Can you give us an update it’s been nearly 2 months and we are unable to update or even put our items on sale. This is hurting us a lot.

#9

@Oppressed_II, @Fortress_LH I believe the issues you guys are mentioning are separate issues, this post pertains only to the back button putting you back to the games page if the configure page fails to load.