When i launch ROBLOX it crashes my laptop

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#1

I have tried all i can find for many months.
Info about my laptop:
Machine name: Falling
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb_escrow.230105-1521)
Language: Finnish (Regional Setting: Finnish)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion 15 Notebook PC
BIOS: F.13
Processor: AMD A10-5745M APU with Radeon™ HD Graphics (4 CPUs), ~2.1GHz
Memory: 8192MB RAM
Available OS Memory: 7366MB RAM
Page File: 8386MB used, 6403MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

Forgot to add, sometimes it BSODs but i cant see it as my sreen is broken and im using a monitor

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#2

Wrong category, you’d need to go to #bug-reports for this kind of thing

Sounds more like a computer issue than a Roblox issue but I’m not that knowledgeable on that field
Good luck on fixing it!

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#3

Oh my bad. This is my first post.

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#4

Your system seems to be quite dated. Are you trying to run the game at the highest graphics setting?

#5

No. I usually play with the lowest for the most fps i can get.