When uploading a UGC item errors, sometimes it still deducts robux and uploads

When uploading a UGC item through studio, the the upload menu gives a result message. For example, “Successfully uploaded to catalog” or “Failed to filter”, something like that.

When the error message is “Failed to configure tags”, the item still uploaded to the website, and I ended up uploading three of the same items by accident.


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Expected behavior

If the error message had text like “The item has still been published” this would ensure we were aware when these errors are non-critical, and that we don’t have to re-upload the item.

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We’ve filed a ticket to our internal database, and we’ll follow up when we have an update!

Thanks for the report!

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