Where's My ROBUX? Not received after purchasing

Upon purchasing some ROBUX, I was not given my ROBUX. It was awarded to me after about two hours. I feel this is either A) a bug or B) intentional.

If intentional, the time frame lines up with Google’s App Refund timeframe. However, IAP can’t be refunded.

Original OP:

I just bought ROBUX to buy something, and I didn’t get it. Said item is the timed limited, so I kind of need my money.

9 Likes

Why should we know? Contact CS right now.

2 Likes

I was more reporting this as an issue. I didn’t contact CS since I wanted to wait 24 hours before declaring it reasonable to contact them.

I got the ROBUX after two hours. Can I get an admin to explain why it took so long? IAP can’t be refunded like apps can.

@ReeseMcBlox?

What was your method of payment? Some take longer than others.

Google Play Credit.

1 Like

It was a bug that affected a small number of other players as well. We resolved the bug and everyone’s payments went through.

5 Likes

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