Hello,
in my customer system sometimes the spawned npcs just fall straight down into the void, even tho theres an cancollide part underneath them. Its so weirs. The npcs are cancollide true. What could be the issue?
do you have any footage or like a GIF?
Sadly not, they are just spawning and falling straight down (ignoring the cancollide part)
Maybe the NPC’s body parts themselves have their CanCollide set to false. Or assigned to a collision group that does not collide with default.
The body parts are set cancollide true, thats what i meant with the npc being cancollide true. I dont have any collision groups 
And it sometimes works, so in theory it could work. But it only works 50% lol
do you have any scripts that deal with collides? If not you could try to spawn them a bit higher?
Nope I do not. Tried spawning them higher, they still just fall down lol
try to insert important scripts to spawn npc in new baseplate and see if it will work there, if it will then it must be something with your game/part but if it wont then with code/model
Try making their body parts cancollide on before they spawn on the script. Show your scripts that spawn it too. What are the class name of the NPC’s material like their arm material, is it a mesh or part. idk
Check their collision group. Then make sure it can collide with other groups:
