Why aren't my Surface appearence textures not loading in roblox studio?

Help and Feedback Art Design Support
#1

Hey there!

I am currently working on importing a model into studio, however, the surface appearance will not load with the textures.

Capture222
(image of textured model in substance painter)

Capture333
(image of model with surface appearance and textures applied)

I have tried re-importing the textures into studio but to meet the same results (textures not loading), is there any way fix to this?

Thanks for reading,
Shark <3

#2

The image either takes a long time to load, or is declined for reasons. Also the quality looks extremely high so I doubt it will even look good.

ps. Try applying the texture with the “Texture” setting in Properties. If it loads there, its probably a weird bug