Why does my text get cut off

I don’t know if this happens to anybody Elsa but whenever I’m in-game I will text and my text gets cut off

I don’t know if it’s just my device or this happens to other people.if anyone can explain this please reapond

This started about mid summer and has not stopped. It really annoys me that it has not stopped and might never if this issue is not resolved.

This does not happen if I’m on a different device like a PC and only happens when I’m on mobile.

I’ve also checked if it is my graphics level and sadly it is not the case.

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