Why is my mesh turning white

Help and Feedback Building Support
#1

when i imported a mesh that i liked from a model it just turned white, tried to change color but it didnt work, i dont see other people having an issue like this so maybe its on my end:

before import
image

after import:
image

4 Likes
#2

It looks like just the color is white but the texture stayed, so maybe try just changing the color back to brown in studio? you could also try uploading it as a .glb file (if you didn’t) or uploading the texture separately? (also if you didn’t)

#3

how would i upload it as a .glb file, it only lets me use .obj

#4

because im trying to turn a model into a mesh, and i made using normal roblox tools not using blender or whatever

#5

I didn’t know you could turn a model into a mesh, that’s pretty cool. Anyway I just looked it up and my best guess is that it’s just not saving the colors. Since you used multiple you would probably have to figure out a way to save the texture too, but im not sure if you could even do that. About the .glb thing, I tested it but it didn’t even give me the option to change the type of file :sweat_smile:

2 Likes
#6

im not changing a model into a mesh just the objects inside it

1 Like
#7

yeah ik but it still imports it to a mesh in Roblox, and you can add textures to meshes otherwise it will just be one color

1 Like
#8

how would i add a texture to my mesh

1 Like
#9

Idk you would have to figure out how to export it from your model. Have you also just tried uniting the original parts? It will keep the color of the parts

1 Like
#10

You could try using a surface texture or a normal texture object.

1 Like
#11

Hi Developer,

I think there are one of two things happening:

  1. When you went to export the model to make it a mesh, you exported multiple parts, one of which was white. When you went to import it, the system defaulted to white.
  1. When you went to export the model to make it a mesh, you exported multiple parts, and some were different colors. The system got confused, and by default, it turned all of the colors white.

Try exporting the same colors and let me know how that goes.

When you narrow it down to, say one part, does this still happen?

I would also like to mention that I do not have much experience with meshes, these are just solutions based off of what I know. Please let me know if it does not work so I can help research a solution.

#12

nope, changed all of them to one single color, 86, 66, 54 to be exact same thing happend

#13

Heya @Denys_Developer! How are you doing?

  1. Does the asset have any MeshTexture?
  2. Where did you export to import it to Roblox Studio?
  3. Is there perhaps a possibility to show the process of how you did throughout a video?

I will wait for your response so maybe I and the rest of the users can help you out!

#14
  1. idk what a mesh texture is
  2. i got a module from tool box deleted what i didnt like about it, exported it, and pasted it onto a mesh
  3. i dont have a recording software
#15

MeshTexture or (ImageTexture) is a texture for the MeshPart you imported to the game engine, which is Roblox! :roblox: You can see this in the Roblox Studio tab called “Properties” after selecting the MeshPart. :slightly_smiling_face:

So, to confirm entirely, you got this model from the Creator Marketplace (popularly known as “Toolbox”) before being deleted?

You can use a recording software called OBS Studio! It is free and available for Windows and other systems.

1 Like
#16

#17

What if you set the MeshPart to the color you want before you import the mesh?

#18

Hey @Denys_Developer! How are you doing today? I hope you are having a wonderful week! :blush:

I apologize for leaving you without any response. I am currently back on track, and the puzzle is solved! :open_mouth:

Whenever you have a Roblox model or a part with a material, and you export it to any 3D software application, the textures also go to the file. As you import them into Roblox Studio, they are converted to an Image Texture (TextureID). I am not sure why this constantly happens, but if I ever find a response to this case, I will let you know.

Do not worry because I made a video on how you can fix the issue manually down below:

I hope this helps you out, as well as others out there encountering the same issue. Have a nice day! :blue_heart:

1 Like
#20

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