Wiki.roblox.com is giving 403 errors

This happens to me a few times per day as well, but I’m normally able to just refresh the page and access whatever I need to. Based on the error shown, the DDoS protection is too strict and needs to be dialed back to allow more traffic. I think it’s fine to move it to bug reports, because it’s definitely an issue.

2 Likes

Alright, I’ll move it. Refreshing the page just shows the same thing for me though :frowning: .

I also experience this, It only happens at my mums so I usually have to use a proxy to access the wiki.

Edit: Most of the time when it happens at my mums it says the ip is “95.101.2.114” Which isnt close to my actual IP

It is. You should remove that. You have a local IP and a global IP to simplify. The 192 IP is generally your local. That 95… IP is still yours.

My ip starts with 89, thats the same ip my friends are getting aswell

Chance you’re running a proxy/VPN?

Nope, i googled whats my ip and it returned my actual ip

This occurs randomly, I don’t see any pattern of this… and I don’t think I was using any proxy at all.

Hi there all,
I also have this issue on my home network. I can’t work this way, I need the Wiki for the API reference…

@Nightgaladeld, would love to hear a response about this issue that make it hard for us to access our docs.

You can use a proxy website for now - that’s what’s I do - although it’d be nice to have this fixed as soon as possible.

Hi there,

Thanks for the reply, but honestly this has to be fixed so I don’t have to use that kind of workarounds. (The API docs in ROBLOX Studio also work…)

When will this be fixed? It’s been over 2 weeks, if the new software is going to be really this anal about us hitting the wiki a few times in a day it’s going to be a major problem. I’m constantly having to run back to someone else on Discord and ask “what’s this page” or “what’s it say/screenshots” could it be possible to get the DOSarrest limit raised possibly? Spamming F5 and clearing the cache just won’t work unfortunately and I’m not using a VPN/Proxy to access it.

1 Like

The last status update we got on this was in November of last year. Any staff members got anything?

https://devforum.roblox.com/t/new-to-guis-learn-the-basics-in-our-new-guide/106775/6

2 Likes

2 Weeks later and the issue still isn’t fixed, why is this taking so long to get fixed? This was first brought up in November, it’s now April. You would think a major resource of all documentation and references would be available to developers would be fixed in a matter of days, not months! @MisterNeutron please take this seriously because this is currently sending me away from the wiki way too much and then the team wonder why people don’t use the wiki. Right now, we can’t :frowning:

4 Likes

Thanks for your patience. We’re actively working with some third parties to get this resolved and will keep you in the loop.

4 Likes

Is there any kind of known cause though? Would it help if users who experience this list certain specific details to help it be resolved quicker?

No, we already have enough details to proceed with fixing this issue.

Sorry but this is getting really frustasting. The Wiki is still blocking all my request, so I can’t work at all since I need my docs.

Honestly worst developer experience since a long time.

I have a feeling this apology will ring hollow, but I am sorry you continue to experience problems. I have escalated this issue to our core ops team to see if we can get help troubleshooting it. We are not able to reliably reproduce the problem, which makes it difficult for us to diagnose. Hang in there, and please continue to hold me to account for ensuring this gets fixed.

1 Like